In a developing country such as the Philippines, and amidst an increasingly global and competitive business environment, the quality of human resources is key to our nation's progress. Yet, what do we know about Filipino workers and how do we harness their capabilities in order to make our organizations successful? Perhaps due to our country's affinity to the West, it has been fairly easy to transport Western management practices to the Philippine setting. Yet, these practices have been transplanted with little data on whether or not they really work in our culture. Worse, there is a dearth of research that attempt to create indigenous theories and models on how to manage the Filipino worker and organization. This concern provides the impetus for this book.

In the first section of the book, we present researches that examine the psychology of the Filipino workers; their values, motivations, sources of well-being and others. In the second half - we take an organizational perspective by presenting research and case studies in human resource management. We hope that through these articles, heads of organizations, line managers and HR professionals may be better informed, have a broader understanding of the Filipino workers and be able to more effectively engage human resources in the Philippines.



TABLE OF CONTENTS
The Psychology of the Filipino Worker


Who Is the Filipino Worker
Ma. Regina M. Hechanova, Marilyn Uy, and Alfred Presbitero

Are There Generational Differences in Work Values?
Ma. Valerie Vanessa Claudio-Pascua

The Stress of Juggling Work and Family
Ma. Regina M. Hechanova

Rewards that Matter: What Motivates the Filipino Worker?
Karen L. Yao, Edna P. Franco, and Ma. Regina M. Hechanova

Empowering the Service Worker
Ramon A. Alampay, Ma. Regina M. Hechanova, and Edna P. Franco

Transformational Leadership and its Impact on Employee Attitudes
Ma. Josephine C. Francisco

Seizing the Future: Developing a Competency Model for Filipino Business Leaders
Godofredo A. Lanuza and Zarina Yvette Xenelle S. Wells



Human Resource Management in Philippine Organizations


Facing the Future in HR: Current trends and Issues
Edna P. Franco

Competency Management in Philippine Organizations: A multicase study
Mendiola Teng-Calleja, Angielyn Lee Tan-Riosa, Mary Lisette Villanueva, and Zarina Yvette Xenelle Wells

Do Work-Life Programs Work? The Petron Experience
Petron HRD Group and Jennifer Aguirre-Mateo

Flexible Benefits: The Soluziona Experience
Peter Paul V. Cauton

Strategic Business Restructuring: The Nestle Experience
Marcelino C. Pineda, Ma. Aurora A. Alipao, Renee Fajardo-Valdez,and Mendiola Teng-Calleja

Managing Computer Resistance
Ma. Regina E. Estuar, Ma. Regina M. Hechanova, Elizabeth Patricia M. Grozman and John Benedict C. Que